This Privacy Policy explains how SpinFormula, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. We are committed to handling your information transparently and responsibly, and we encourage you to read this page carefully so you understand your rights and our obligations.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under our operating licence issued by Curaçao eGaming (licence number ALSI-202509029-FI1). Without this data, we are unable to open or maintain your account safely or process financial transactions on your behalf.

During transaction processing, we also collect details related to your chosen payment method — for example, partial card numbers or e-wallet identifiers. This is required to complete payments accurately and to detect any unusual or potentially fraudulent activity on your account. We do not store full card numbers on our servers.

We also gather technical data as you navigate our web platform, including session logs, browser type, device type, and IP address. This information helps us maintain the security and stability of the platform, identify technical faults, and protect against unauthorised access. Cookies are used to keep your session active and to remember your preferences between visits. You may adjust your cookie preferences through your browser settings, though doing so may affect certain aspects of platform functionality.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption during transmission and is stored on secure servers with restricted internal access. Only members of our team who require access to your data in order to carry out their duties are permitted to view it, and all such access is logged and monitored.

We share your data with external parties only in strictly limited circumstances. These include payment processors and gateways necessary to complete your transactions, identity verification services used to confirm your details during registration or at any point required by our compliance procedures, and regulatory or law enforcement authorities where we are legally obliged to disclose information. We do not sell your personal data to third parties, nor do we share it for marketing purposes without your explicit consent.

You have the right to access the personal data we hold about you, request corrections to any inaccurate information, or ask us to delete your data where we are not legally required to retain it. To exercise any of these rights, please contact our support team through the channels listed on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain certain records for the duration required by our regulatory obligations before securely deleting them. If we make any significant changes to this Privacy Policy, we will notify you through your registered email address or via a notice on the platform before those changes take effect.